Privacy Policy
Privacy Policy
Introduction
This Privacy Policy describes how Capture Meditech Private Limited and its affiliates (collectively referred to as “Capture Meditech”, “we”, “our”, or “us”) collect, use, share, protect, or otherwise process your personal information through our website: https://www.capturemeditech.com (hereinafter referred to as the “Platform”).
You may be able to browse certain sections of the Platform without registering. Please note that we do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.
By visiting the Platform, providing your information, or availing any product/service offered on https://www.capturemeditech.com, you expressly agree to be bound by the terms of this Privacy Policy, the Terms of Use, and any applicable service/product-specific terms and conditions, and agree to be governed by the laws of India, including those relating to data protection and privacy. If you do not agree, please do not access or use the Platform.
Collection of Information
We collect personal data when you use our Platform, services, or otherwise interact with us. This may include, but is not limited to:
- Name, date of birth, address, phone number, email ID
- Identity or address proof details
- Sensitive personal data (e.g., payment information, biometric data) with your consent
You always have the option not to provide specific information by choosing not to use certain services/features. We may also track your preferences, behavior, and other inputs on our Platform, aggregated and analyzed for insights.
We may collect transactional data both on the Platform and through third-party business partners. In such cases, their privacy policies apply, and we recommend reviewing them prior to sharing your data.
⚠️ Important: Capture Meditech will never request confidential details such as banking PINs or passwords via phone or email. If you receive such a request, report it to law enforcement immediately.
Usage of Information
Your personal data is used to:
- Deliver requested services and support
- Enhance user experience
- Process transactions
- Provide offers, updates, and marketing communications (with opt-out option)
- Prevent fraud, resolve disputes, and enforce our policies
- Conduct analytics, surveys, and research
If permissions are withheld, access to certain services may be affected.
Sharing of Information
We may share your personal data with:
- Our group companies, affiliates, and internal teams
- Third parties such as business partners, logistics providers, payment gateways, and customer support service providers
- Government and law enforcement agencies where required by law
These disclosures are made for service fulfillment, legal compliance, or to safeguard our legal rights and the rights of users.
Security Measures
We implement reasonable security practices to protect your data from unauthorized access, misuse, or loss. Despite our efforts, data transmission over the internet is not fully secure. By using the Platform (https://www.capturemeditech.com), you accept the inherent security risks.
You are responsible for protecting your account credentials.
Data Retention and Deletion
You may delete your account through the account settings on the Platform (https://www.capturemeditech.com) or by writing to us. Once deleted, your access and data will be removed unless retention is necessary due to:
- Unresolved grievances or claims
- Legal obligations
- Prevention of fraud or other legitimate reasons
We may continue to retain anonymized data for analytics and research.
Your Rights
You may access, update, or correct your data directly through features available on the Platform.
Consent
By using our Platform (https://www.capturemeditech.com) or providing information, you consent to the collection, processing, storage, and disclosure of your data as per this Privacy Policy. If you share others’ data, you confirm you have the necessary consent to do so.
You may withdraw your consent at any time by writing to the Grievance Officer using the contact details below, with the subject line “Withdrawal of consent for processing personal data”. We may verify your request before acting on it. Withdrawal of consent may limit or restrict your use of our services.
Updates to this Policy
We may revise this Privacy Policy periodically. Last updated : 06 July 2025. Any significant changes will be communicated as required by applicable laws. We recommend reviewing this page regularly at https://www.capturemeditech.com/privacy-policy (when available).